Refunds

At Englishour, we aim to always accommodate our students, granting holiday leave and time off, but we can only do this if you give us at least a week’s notice. We offer no tuition refunds for late arrivals, early departures or absences from our English language classes, for whatever reason, from any class on any course. Any refunds that are made are at the management’s discretion.

Should your visa application be refused and you are unable to attend your course, we will give you a full refund, minus a €120 administration fee, within 30 days of us being informed of the decision to refuse entry. Exam and insurance payments are non-refundable in the event that the student has already started their course. If course was paid by credit card, refunds will be given 120 days after payment.

Visa students who have already started their course are not eligible for any refund.

For short term courses, there is a cancellation fee of €75 should the course be cancelled before commencement. In the event of a course being cancelled after the start date, there is no refund on courses. Englishour will however offer students class credits for classes not taken if advance notice is given.

Refunds will be paid within a two month (sixty day) period and within twenty days in the case of a visa refusal or refusal of leave to land.

The School Manager is responsible for operating the Englishour refund system, and for students already in attendance of a course, refunds are only given at the management’s discretion. Englishour always seeks to be fair to students in this regard.