At Englishour, we aim to always accommodate our students, granting holiday leave and time off, but we can only do this if you give us at least a week’s notice. We offer no tuition refunds for late arrivals, early departures or absences from our English language classes, for whatever reason, from any class on any course. Any refunds that are made are at the management’s discretion.

Should your visa application be refused and you are unable to attend your course, we will give you a full refund, minus a €120 administration fee, within 30 days of us being informed of the decision to refuse entry. Exam and insurance payments are non-refundable in the event that the student has already started their course. If course was paid by credit card, refunds will be given 120 days after payment.

Visa students who have already started their course are not eligible for any refund.

For short term courses, there is a cancellation fee of €75 should the course be cancelled before commencement. In the event of a course being cancelled after the start date, there is no refund on courses. Englishour will however offer students class credits for classes not taken if advance notice is given.

Refunds will be paid within a thirty day period and within twenty days in the case of a visa refusal or refusal of leave to land.

The School Manager is responsible for operating the Englishour refund system, and for students already in attendance of a course, refunds are only given at the management’s discretion. Englishour always seeks to be fair to students in this regard.

CAE exam

C1 Advanced, formerly known as Cambridge English: Advanced (CAE), is the in-depth, high-level qualification that shows you have the language skills that employers and universities are looking for. Passing this test attests that you can communicate with confidence in English for work and study purposes.

The test is in four parts and covers all language skill areas: Reading and Use of English (1 hour 30 minutes), Writing (1 hour 30 minutes), Listening (40 minutes) and Speaking (15 minutes per candidate).

As in the FCE exam, the results are expressed in grades: A (C2), B (C1) or C (C1).
You will also receive a Statement of Results. If your performance ranges between CEFR Levels B2 and C2, you will also receive a certificate.

If you do not pass but still do reasonably well, you are issued a B2 certificate.