Student Support & Welfare

Student Life, Activities & Welfare Support in Dublin

At Englishour, we believe that learning English goes beyond the classroom. Our Student Life and Support services are designed to help you feel confident, connected, and supported throughout your experience in Dublin.

We provide a safe, welcoming, and inclusive environment where students can enjoy their time in Ireland while receiving the support they need to succeed academically and personally.

How We Support You

  • Academic support
  • Accommodation support
  • Help settling in Dublin
  • General guidance

Your First Day at Englishour

Starting a course in a new country can feel a bit overwhelming, so we make your first day simple and easy.

All students take part in an induction to help you settle in and get ready for your course.

What to Expect

On your first day, you will:

  • Meet our team and get an introduction to the school

  • Learn about school rules and student life

  • Complete a placement check if needed

  • Receive your timetable and course details

  • Get helpful information about living in Dublin

Student Support & Welfare

Support from Day One

From your first day, you will receive clear information about student support, accommodation, and activities.

Our team is here to help you feel comfortable, confident, and ready to start your experience in Ireland.

Ongoing Support During Your Stay

Our dedicated Student Support team is available throughout your stay to help you settle in and make the most of your time in Dublin.

We support students with:

  • Settling into life in Dublin

  • Academic guidance and course support

  • Personal wellbeing and adjustment

  • Access to local services and resources

Academic Calendar & Public Holidays

📅 Public Holidays & School Closures

The school is closed on all official Irish public holidays. No classes will take place on these dates.

Public holiday dates may vary each year, and students will be informed in advance of any closures.

Please note that the school may also close on additional dates (e.g. Good Friday) for academic or operational reasons.


🇮🇪 Public Holiday Dates

  • New Year’s Day – Thursday, 1 January
  • St Brigid’s Day – Monday, 2 February
  • Saint Patrick’s Day – Tuesday, 17 March
  • Good Friday* – Friday, 3 April
  • Easter Monday – Monday, 6 April
  • May Bank Holiday – Monday, 4 May
  • June Bank Holiday – Monday, 1 June
  • August Bank Holiday** – Monday, 3 August
  • October Bank Holiday – Monday, 26 October
  • Christmas Day – Thursday, 25 December
  • St Stephen’s Day – Saturday, 26 December (observed Monday, 28 December)

* Good Friday is not an official public holiday in Ireland; however, the school may be closed.
** Dates may vary slightly each year.

Activities & Social Life

Englishour offers a vibrant social programme to help you practise English, make friends, and experience Irish culture. Activities may include:

Cultural events and city tours

Social gatherings and student meet-ups

Seasonal celebrations and school events

Opportunities to explore Dublin and beyond

Psychological Support

We understand that moving to a new country can sometimes feel overwhelming. That’s why Englishour provides access to professional psychological support services for students who may need additional emotional or mental health support.

This service is part of our commitment to student wellbeing and ensures you are never alone during your experience.

How to Get Support

Our team is always here to help.

You can:

  • Speak directly with our reception or student support team
  • Request assistance at any time during your stay
  • Receive guidance and support in a confidential and respectful manner

 

Complaints & Feedback

We encourage students to raise any concerns as early as possible so they can be addressed promptly.

All concerns are handled in a fair, professional, and confidential manner in line with our formal Complaints Procedure.

Students should first speak to a member of staff. If the issue is not resolved, a formal complaint can be submitted and will be reviewed by management.

We aim to respond to all complaints within a reasonable timeframe.

Ethical Recruitment & Student Protection

At Englishour, we are committed to providing a transparent, supportive and student-centred experience from your first enquiry to your final day in Ireland.

We follow internationally recognised good practices in student recruitment, including the principles of the London Statement on Ethical International Student Recruitment, to ensure that all students receive clear, honest and accurate information before and during their studies.

What this means for you:

  • Clear Information
    All course details, schedules, prices and policies are explained clearly before enrolment.
  • No Misleading Promises
    We do not guarantee visas, employment or immigration outcomes. However, we provide guidance and support to help you prepare.
  • Trusted Partners
    We work with approved education agents and regularly review our partnerships to ensure high standards are maintained.
  • Student-Focused Approach
    Your wellbeing, progress and overall experience are our priority throughout your journey with us.
  • Ongoing Support
    From your first day, our team is available to support you with academic, administrative and general questions.